Skip to main content
Home » Our Eyecare Team

Our Eyecare Team

Our staff is hired because they are friendly, outgoing, and genuinely care about others. We then provide them with extensive training in eye disease, ocular testing, eyeglasses frame selection, lens technology, and contact lenses.

From the time you call our office, to the time you pick up your new designer eyewear, we know you will feel comfortable and cared for as more than just a set of eyeballs. Let us show you the difference between regular eyecare and the Family Eye Care Center.

Gloria 2

Gloria Heins C.P.O.T., CPO, CPOA

Billing Specialist, Office Manager

I've been working in the Optometric field since 1989. My husband Larry and I enjoy playing our guitars, riding our Harley's when weather permits and most of all spending time with our daughter Sara, her husband and our two beautiful granddaughters.

I joined the Family Eye Care Center team in July of 1995. I have completed all three levels of Para Optometric certification with my CPOT in 2002. It's important to me that our patients receive the best care possible. It takes a staff that truly cares about others to achieve this goal. I am so proud of the people I work with here at Family Eye Care Center!


Cindy Kumsher CPO

Assistant Manager, Insurance Specialist

I live in Britt. My husband Paul and I have 3 children, Ana, Rachel, and Max. I love gardening & tending to my birds. My passion is photography. We love spending time with family in Okoboji during the summer months.

I joined the Family Eye Care Center in 2008, and  I became CPO certified in 2011. I work the front desk/reception area in our Britt office.  There is no other place I would rather be, FECC is truly "Family" for me!


Pam Rolling


I live in Thompson with my husband Bill. We have one daughter Rachel. I enjoy spending time with family and friends, fishing, camping, & playing cards. I also enjoy watching the Minnesota Vikings & Iowa State teams.

I joined the Family Eye Care Center team in July  of 2012. I really enjoy getting to know my patients as I lead them through the exam process.


Aricka Stevens CPO, CPOA

Optometric Assistant, Optical Manager

Born and raised in Forest City, I graduated from Forest City HS. My husband Tom and I have two sets of twins, Caleb, Carter, Madyson & Max. In my free time I love spending time with my family and friends, camping,  playing with our dogs Diesel and Iris, drinking coffee and watching the Minnesota Vikings.

I joined the Family Eye Care Center team in August of 2012.  I have completed two levels of Para Optometric certification and I became a certified CPOA in 2013.


Misty Juveland, CPO

Front desk

I grew up in Thompson and graduated from Forest City High School.  My husband Todd and I live in Forest City and we have 3 children, Johanna, Annika, Bjorn. I then received my associates degree from Kaplan University. In my spare time I enjoy spending time with my family.

I joined the Family Eye Care Center team March of 2013. I received my CPO certification in 2016.   I work the front desk/reception area in our Forest City office. I enjoy greeting our patients and making them feel at home.


Stacy Miller CPO

Optometric Assistant, Optical Manager

I live in Forest City with my husband Ronnie and our 3 daughters Kaylee, Alyson & Jenna. I graduated from Forest City High School. When I am not busy with my kids sports and activities and coaching soccer for my daughters soccer team, I'm involved in our church council. When I have time love to read!

I joined the Family Eye Care Center team in March of 2016, but I previously had worked in the optical field for 15 years. I received my CPO certification Nov. 2016.  I love everything about the eye care field, from the eye exam to helping our patients pick out the right pair of glasses that makes them feel great!


Alicia Savoy


I grew up in the area and graduated from Garner High School. I attended Buena Vista University, where I played basketball and graduated in 2016 with a Biology degree. I enjoy hanging out with friends and family, playing board games, going to concerts, and reading. I also like to cheer on the Green Bay Packers and Iowa Hawkeyes.

I joined the Family Eye Care Center team in May of 2018. I enjoy getting to know our patients while providing great optical care.